Obsidian Lynx

Spring Hill, Tennessee · Serving Middle Tennessee

They read your reviews before they call you.

Every one of them. They search your name, look at the stars, read the last few, and decide — usually before you know they were ever looking.

So what does yours say about you right now?

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15 minutes · No charge · No obligation

What they see

Go and look at your own reviews the way a customer does.

4.2
Newest review: 11 months ago
Dana R.7 months ago
Example
Work was fine in the end but nobody called me back for two days after I paid, and I had to chase the invoice twice.

No reply

Marcus T.11 months ago
Example
Quick, tidy, fair price. Would use again.

No reply

Illustration — not a real business or a real customer.

  • A rating that sits a little below the work you actually do.
  • The most recent review is from months ago — long enough that someone reading it wonders whether you're still busy.
  • A complaint nobody ever answered, so the only version of that story is theirs.
  • A competitor a few miles away with three times the reviews, for the same work.
What it looks like instead

Now picture the same page six months from now.

4.2
Newest review: 3 days ago
Dana R.7 months ago
Example
Work was fine in the end but nobody called me back for two days after I paid, and I had to chase the invoice twice.

Response from the owner

Dana, I'm sorry — two days without a call back isn't how we run, and chasing an invoice you'd already paid is worse. I'd like to hear what happened from you directly. Please call me on the number on our profile.

Marcus T.3 days ago
Example
Quick, tidy, fair price. Would use again.

Response from the owner

Thanks Marcus — glad it was quick and tidy, and we appreciate you taking the time to say so.

Illustration — not a real business or a real customer.

  • Reviews that keep arriving, because every finished job actually gets asked.
  • The newest one is from this week.
  • Every review answered — in your voice, usually the same day.
  • And the one that needs you is in front of you, not found three weeks late.

None of it on your to-do list, and nobody at your business having to remember to do it.

That’s Review Engine

We ask every finished job for an honest review, answer every review that comes in, and put anything that needs you in front of you the same day.

$197per month

Normal text, email, and AI usage is included in the monthly price. One verified Google Business Profile, one location.

Book a short call

We’ll look at your profile together

Book a short call

Six quick fields and we’ll get in touch to set up fifteen minutes. On the call we look at your Google profile together and tell you exactly what we’d fix.

$197/month. Normal text, email, and AI usage is included in the monthly price. One verified Google Business Profile, one location. Up to 300 review requests and 100 review replies a month are included — far more than a single-location business typically needs. If you ever go past either, we talk about it first. Nothing is charged automatically.

No charge · No obligation

Booking a call doesn’t charge anything or commit you to anything. We’ll confirm a time that works, and if it isn’t a fit we’ll say so on the call.

What's included

The work we do every month.

Not software you log into. A process that runs whether or not anyone at your business remembers to run it.

  • Your Google profile, checked and corrected

    At the start we go through your Google Business Profile — business details, hours, services, contact information, booking link, and photos — and fix what's wrong or missing, using information and photos you give us or approve.

  • Every finished job asked for a review

    After a real job is completed, your customer gets a short text and/or email asking for an honest Google review, with limited, polite follow-up if they don't respond. Everyone eligible is asked — not only the ones we think will say something nice.

  • Every new review answered in your voice

    We watch for new Google reviews and write a reply to each one that sounds like your business, not like a template. You approve the tone once; we keep it consistent after that.

  • You hear about problems the same day

    Anything below five stars reaches you. So does a five-star review whose text contains a complaint or something sensitive — a good rating doesn't hide a bad experience.

  • A monthly report you can actually read

    One page: requests sent, new reviews, how your rating is trending, replies posted, and anything still needing your attention.

What's not included

The things this doesn't do.

Named here rather than discovered later.

  • Cleaning up duplicate or out-of-date Google listings

    If we find duplicates or an obsolete listing, we tell you and show you what we found. Getting them merged or removed is a separate job we don't take on here.

  • Resolving the underlying complaint

    We answer the review publicly and make sure you know about it. Making the customer whole is yours — we're not standing between you and them.

  • Ongoing Google posts, broader SEO, or a new website

    This service is about reviews. It isn't a marketing retainer and it doesn't include content, ads, or site work.

  • Moving you off your current CRM

    You keep whatever you use to run jobs. We don't migrate your customer records.

  • A custom link to every booking system

    We'll use the simplest reliable way to tell us a job is finished. Building a bespoke integration with a particular scheduling product isn't part of the monthly price.

How it works

From a fifteen-minute call to a system that runs.

  1. 01

    A short call

    Fifteen minutes. We look at your Google profile together, tell you what we'd fix, and confirm this is a fit. No charge and no obligation.

  2. 02

    Onboarding

    You give us access to your Google Business Profile and the details and photos we need. We go through the profile and correct what's inaccurate or missing. We also inventory every review you've never replied to and agree a plan for them with you.

  3. 03

    We turn it on

    We agree how we'll know a job is finished, write the request messages in your voice, and start asking. $197/month begins here.

  4. 04

    It runs

    Requests go out after completed jobs. New reviews get replied to. Anything needing you reaches you. You get a report once a month.

We agree one simple way for us to know a job is finished — the one that fits how you already work — and set it up during onboarding.

How we ask

Honest reviews, or none at all.

Google prohibits incentives and cherry-picking who gets asked — and enforcing it can cost a business the reviews it already has. We work the way the rules actually require.

  • Every eligible customer is asked — not just the ones we expect to be happy.
  • We ask for an honest review. We never ask for five stars.
  • No incentives, discounts, or prize draws in exchange for a review.
  • No fake customers and no written reviews. Your customers write them.
  • Anyone can opt out of messages at any time, and we honour it immediately.

We use AI to draft replies quickly and keep your voice consistent. A person reads every review and approves every reply before it is posted — so a complaint reaches you whether it arrived with one star or five.

Review Engine

$197per month

Up to 300 review requests and 100 review replies a month are included — far more than a single-location business typically needs. If you ever go past either, we talk about it first. Nothing is charged automatically.

Monthly
$197/month, billed monthly
Usage
Normal text, email, and AI usage is included in the monthly price.
Scope
One verified Google Business Profile, one location.
Terms
Set out in the written service agreement

Your Google Business Profile is yours and stays yours — we work inside it with your permission and you can remove our access whenever you want. Billing, term, and cancellation are set out in the written service agreement.

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FAQ

Questions worth asking first

We won't give you a number, and we'd be careful with anyone who does. What we control is that every eligible customer gets asked after a finished job, promptly and politely, and that the asking doesn't stop when you get busy. How many people choose to write one is up to them.

Stop hoping your happy customers remember.

Every finished job asked. Every review answered. Anything that needs you, in front of you the same day — $197/month.

Book a short call

15 minutes · No charge · No obligation

Questions? See the FAQ