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Pool Service · Case Study

Legacy Water Concierge

Owner-operated pool care in Spring Hill and Maury County — water analysis, two weekly service plans and repairs, with every price published up front and a free consultation booked online.

Live client systemWebsiteOnline BookingCRM & PipelineFollow-up
The Legacy Water Concierge homepage: “Clear Water. Reliable Pool Care. No Guesswork.” beside a pricing card listing water analysis, two weekly service plans and pool repairs.
Overview

Project overview

Legacy Water Concierge is an owner-operated pool service in Spring Hill and Maury County, Tennessee. It offers professional water analysis, two weekly service plans — one where the customer supplies the products and one where they are included — and pool repairs. Customers work directly with the owner, from the first conversation to every weekly visit.

The Challenge

When the owner is the business

An owner-operator answers the phone and services the pools. Enquiries that arrive mid-job have to wait, and prices a customer has to ask for filter out exactly the people who were ready to buy.

Our Approach

Prices up front, booking online

We put every price on the page and made the next step a free consultation booked online, not a phone call. Behind it, a CRM and follow-up keep working while the owner is out on a job, so a new customer is never left waiting on a callback.

What We Built

The website and the system

  • Website with every price published up front
  • Free consultation booked online
  • Lead capture wired into a CRM and pipeline
  • Automated follow-up on new enquiries
  • Service pages for analysis, weekly care and repairs
  • Mobile-first layout
Technology

Technology

GoHighLevelCRM & pipelineOnline bookingAutomated follow-up
See It Live

Running today

This is a live client system, running the business today. Take a look — or start one of your own.